PRIVACY POLICY

 

Effective:             October 21, 2013

Who We Are

 

Association of Energy Service Companies (AESC) and Well Servicing Magazine (WSM).  You can contact us at 14531 FM 529, Ste 250, Houston, Texas 77095 or by phone at 713-781-0758 or by e-mail at kjordan@aesc.net.

 

AESC and WSM  values individual privacy and we want to give our website visitors the opportunity to know what information we collect about them and how they can limit the use of personally-identifiable information beyond the purposes for which they first provided it. At all times, however, AESC and WSM reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect our  rights or property, including without limitation in the event of a transfer of control of AESC AND WSM or substantially all of its assets, or during emergencies when safety is at risk.

 

Whenever we change our policy, we will give reasonable notice by posting a notice on our home page. Since these

policy change notices last only for a limited time, however, you should check this Privacy Policy regularly to see if

there have been any changes.

 

Data We Collect and How We Use It Personally Identifiable Information

 

We collect your email address if you communicate with us by email, as well as other information that you might supply voluntarily, such as survey information.

 

If you purchase a product or service at our site, we will also ask for your credit card number or other account number you wish to be charged. We do not give out your credit card or other account information to third parties unless you authorize us to do so or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering a product or service you order.

 

We may use this information to respond to an email or other inquiry or request, to help improve our website and our services, to customize your experience at our website, or to send updates or notices about our organization and the products we offer that we think may be of interest to you. We may also combine this information with other generally or publicly available information to help us identify visitors’ preferences or interests. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, service or information.

 

AESC and WSM collects information from its members (including names, addresses, business phone numbers, business fax numbers, and email addresses) for inclusion in a membership directory that is distributed to the association’s members and to purchasers of the print directory.  Access to directory information is available for purchase by non-member companies, however, it is not provided in a downloadable format.  Only the information collected during the directory period and listed is supplied on the directory listing, unless the person supplying the directory information otherwise states, all information they provide can be published.

How You Can Control and Update Data About You

We want to be sure that we keep only the most accurate and up-to-date information about you in our records.  Therefore, whenever you believe that your contact information needs to be updated, you can email us at rashley@aesc.net to correct or update your contact information.

You may choose at any time to remove your name, telephone and fax numbers, and postal and email addresses from the lists we use to send notices or updates and elect not to receive correspondence from us by emailing us at rashley@aesc.net and request to be removed from all mailings. 

 

Other Internet sites you visit — including those linked from the AESC and WSM website — may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site before providing any personal information.

Data Integrity and Security

 

We use technology to keep any information you provide as secure as possible. We also have in place privacy protection control contractual obligations with our vendors designed to ensure that personal data is protected from unauthorized access or disclosure. All AESC and WSM  employees must abide by our Privacy Policy. Only authorized employees are permitted to have access to personally-identifiable data about website visitors, and that access is limited to what is reasonably needed to perform an employee’s responsibilities, such as providing updates or notices or customer service. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

 

Shipping Policy

We will ship within 3 days of receiving the order if merchandise is in stock, with delivery expected in 7 – 10 days unless expedited shipment is requested by the buyer.  If an item is not in stock, the buyer will be informed of the delivery date within a 1-3 day period of time after checking with the original supplier.

Refund Policy

For merchandise returned within 30 days, a refund will be given in full less shipping.  For meetings, each event registration varies in terms of refund policy which is stated on each of the event promotions that are sent to the membership.